sAfter installing the Citrix Print to ShareFile application to create a virtual printer that gives you the option to print files directly to Citrix ShareFile, you may get an error when signing in.
First time after install, the application needs to sign in to your Citrix ShareFile account.
After you give the information about your account and if choosing to sign in with company credentials you get the following message:
And you thereby cannot login and use this application.
To Resolve this, close the Print to ShareFile app, open registry editor and go to the following location:
Add the following DWORD to the registry:
You can now try to login to the application again, this time it should work as expected.
If you’re having trouble to get to the sign in dialog for the printer, you can force the dialog by:
In my case authentication is redirected to ADFS, and prompts me to enter my E-mail and AD credentials
After sign in the following box pops up, asking you were to save the file you printed to ShareFile – in this case a test page.
Hope this helps anyone faced with the same issue.
Senior System Consultant at Serit IT Partner Møre AS, localized in Møre og Romsdal, Norway. Primarily focus on virtualization and datacenter solutions. Specialized in Citrix XenApp/XenDesktop, certified CCE-V.